What you get
- Microsoft Intune Remote Help: secure, cloud-based helpdesk remote assistance with role-based access control, letting support staff view or control a user's device.
Before you buy
Add-on only — per Microsoft, the tenant/users must already be licensed for Microsoft Intune Plan 1 (included in Microsoft 365 E3/E5, EMS and Business Premium). Also included in the Microsoft Intune Suite, so it is not needed if you already have the Intune Suite. This frontline (FLW) version is for users licensed with Microsoft 365 F1/F3 (frontline workers as defined in Microsoft's Product Terms) and cannot be assigned to information workers.
