What you get
- Dragon Copilot: Microsoft's AI clinical documentation assistant, launched March 2025, combining two ex-Nuance technologies Microsoft acquired in 2022 — Dragon Medical One (speech-recognition dictation) and DAX Copilot (ambient listening that drafts clinical notes from patient-clinician conversations) — into one unified product.
- This is the Flex licensing model: a per-user subscription that includes 10 AI-Assisted Sessions per month per license (ambient note generation, clinical research/chat, custom document generation, data extraction into structured forms), with additional usage billed pay-as-you-go through a linked Azure subscription.
Before you buy
Per Microsoft, Dragon Copilot is a completely separate product from Microsoft 365 Copilot, with its own licensing, pricing, and purchase channels — do not confuse the two. Flex requires linking an Azure subscription to the Dragon admin center environment to track pay-as-you-go usage once the included 10 sessions/month are used; Microsoft's published consumption rate is $0.01 per unit, with an ambient structured note costing 300 units (about $3.00) per use. Availability for physicians is currently limited to the US, Canada, UK, Ireland, France, Germany, and Austria.
